Shipping Policy – Mamacary
Thank you for visiting and shopping at Mamacary. The following terms and conditions constitute our Shipping Policy.
Shipment Processing Time
•All orders are processed within 1-3 business days.
•Orders are not shipped or delivered on weekends or public holidays.
•If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.
•If there is a significant delay in your shipment, we will notify you via email.
Transit Time
•Transit times begin after orders are processed (1-3 business days).
•Orders are not shipped or delivered on weekends or holidays.
•Please note that transit times are estimates and may vary depending on location, carrier delays, customs clearance, and public holidays.
For the most accurate updates, please refer to the tracking information provided after your order has shipped.
Shipping Information
🌍 We offer shipping to:
|
Region |
Estimated Transit Time |
|---|---|
|
United States |
7-9 business days |
|
Canada |
7-9 business days |
|
United Kingdom |
7-9 business days |
|
Australia |
9-10 business days |
📦 Total delivery time = Processing Time (1-3 days) + Transit Time
•Shipping is available Monday to Friday.
•Orders may experience slight delays due to customs clearance and local regulations in certain countries.
Shipping Costs
• Free Shipping on all orders.
Discount is applied automatically at checkout – no code needed.
Shipment Confirmation & Tracking
•Once your order has shipped, you will receive a Shipment Confirmation email with a tracking number.
•Tracking information will be active within 24 hours after dispatch.
Customs, Duties & Taxes
•Mamacary is not responsible for anycustoms duties, import taxes, or additional chargesapplied to your order.
•All such fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, VAT, import duties).
•If you are unsure about import fees, please check with your local customs office before placing an order.
Damages & Lost Packages
•Mamacary is not liablefor productsdamaged or lost during shipping.
•If you receive your order damaged, please follow these steps:
1.Contact the shipment carrier to file a claim.
2.Save all packaging materials and damaged items, as they may be required for the claim process.
3.Reach out to our customer support if you need assistance with your claim.
Delivery Delays
Delays can occasionally occur due to:
•Carrier-related issues (e.g., postal service delays, strikes).
•Weather conditions affecting transit times.
•Customs clearance procedures in different countries.
We will do our best to notify you of any major delays.
Contact Information
Mamacary
Email: support@mamacary.com
Customer Service Hours:
Monday – Friday | 9:00 AM – 5:00 PM (CET)
